What is Global Delivery Model

Global Delivery Model is the optimum combination of procedures, end-to-end strategies and quality processes incorporating high-quality skills and resources that are readily available both internally and externally, in requisite quantities on global basis. This model or approach is effective in enabling organizations to maximize the quality of their solutions while reducing cost of the overall cost and delivery time of their IT services. Moreover, this model is utilized to deliver the customized project referring to client’s requirement. It promises top-quality development, onsite delivery and faster project cycles – at a refreshingly affordable rate.

Introduction

Within past two decades, numerous organizations all around world are planning constantly to enhance their IT services or support. With the growing and ever-changing business demands, they need to have business partner or in better sense; IT consulting firm who is available readily incorporating skills that are extremely mandatory to address those needs or demands. Well, best option to address this arisen need is a global delivery approach, which renders flexible option of having the resources onshore or offshore. This approach is popular as Global Delivery Model.

Global Delivery Model has risen as a significant path within the IT industry by inventing global outsourcing. These days, Global Outsourcing is accepting at higher rate by most of the organization with an intention to reduce investment, which in turn generates more revenue for the organization. While on other side, operational team will work together to enhance the performance as well as to deliver quality work. Undoubtedly, this model proves successful in attaining all of the preferred goals and also delivers benefits of lowered risk and higher productivity.

Types of Global Delivery Models

Onsite Delivery Model:

From the initial consultation till the completion of project, workers or consultants will visit the client site and work there only within this model. Consultants will have direct interaction with the client and thus they understand clients’ requirements properly and address to them efficiently. As there is no communication gap, it will result into better project  management.

Offshore Delivery Model:

Under this model, all of activities associated with project will get complete at one or more offshore sites with the assistance of outsourcing team. It is recommended that project managers or delivery managers should be assigned both at the client and offshore site in context to have efficient project management.

Offsite/Nearshore Delivery Model:

Within this model, a consultant will work remotely but lives in same city or country where client resides. There is a possibility of more than one onshore work site. It is also quite possible that some workers will work at the client site while other performs tasks from remote area available within same country. This model is considered as combination of onsite and offsite.

Hybrid Delivery Model:

This model incorporates features of onsite, offsite and onshore models. Hybrid model offers cost-effectiveness of the offshore model and also face-to-face contact that is very much essential to prevent communication gap as well as for project success. Ultimately, the best solution is integrated Onsite-Nearshore model, as it is as expert as onsite model, still delivers cost-efficiency of offshore development.

Benefits of Global Delivery Model

  •  Reduced investment cost
  •  24×7 resource availability
  •  Full access to expertise and knowledge
  •  Intelligent integration and distribution of workload
  •  Quick response to changing client demands
  •  Extremely scalable and flexible resources
  • Mix and match onsite and offshore resources
  • Increased transparency and visibility with no communication gap

Challenges of Global Delivery Model

  • Communication gaps within the onshore and offshore teams
  • Lack of project control and management
  • Excessive coordination costs
  • Cultural Issues
  • Mistakes in work transfer
  • Political Issues
  • Mismatched Workflows